Refund Policy

1. 30-Day Money-Back Guarantee

If you are not completely happy with your purchase, you can request a refund within 30 days of your order.

To be eligible for a refund:
• The product must be unused
• In its original packaging
• With proof of purchase (order number, email)

2. Damaged or Faulty Items

If you receive a damaged, defective, or wrong item — contact us within 7 days of delivery.

We will provide a replacement free of charge or offer a full refund.

Please include:
• Order number
• Photos or videos showing the issue
• Your full name and email address used when ordering

3. Items Not Eligible for Refund

We cannot refund or replace:
• Used items
• Items without original packaging
• Items returned without contacting us first

4. Return Shipping

If a return is needed, the customer is responsible for shipping fees.

Instructions will be given via email if a physical return is required.

5. Order Cancellation

Orders can be canceled within 12 hours of placing the order.
Once shipping has begun, cancellations are no longer possible.

6. Late or Missing Refunds

Refunds are typically processed in 3–7 business days after approval.
If you haven’t received your refund:
• Check your bank account again
• Contact your card provider or PayPal
• Then email us if the issue remains